Privacy Policy
Effective date: May 19, 2026
This Privacy Policy explains how John Moffat Prolock (“we”, “us”, or “our”)
collects, uses, stores, discloses, and protects personal information when you use
John Moffat Prolock (https://jmp.co.za/) and any related services.
By using our website or services, you acknowledge that you have read this policy.
1. Applicable law
We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”)
and, where relevant, the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”).
2. Information we may collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Company name
- Message content
- Technical and usage data
We may also collect technical information such as:
- IP address
- Browser type and device information
- Pages visited and time spent on pages
- Cookies and usage data
3. Why we collect your information
We may process personal information for the following purposes:
- Provide and improve our services
- Respond to enquiries
- Manage customer relationships
- Maintain website security
- Comply with legal obligations
4. Legal grounds for processing
We may rely on one or more of the following grounds where applicable:
- Consent where required
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests where applicable
5. Special personal information
We do not intentionally collect special personal information unless it is necessary,
lawful, and supported by a valid legal basis or your explicit consent where required.
6. Sharing and disclosure
We may share personal information with the following categories of recipients where necessary:
- Hosting providers
- Email service providers
- Payment processors
- Analytics providers
- CRM or support systems
We may also disclose personal information if required to do so by law, court order,
or a competent regulatory authority.
7. Cookies and log data
We may use the following cookie types:
- Session cookies
- Functional cookies
- Analytics cookies
Our systems may automatically record standard log data to help us maintain security,
improve performance, and understand usage trends.
8. Storage, security, and retention
Access controls
Password protection
Encrypted transmission where appropriate
Limited access on a need-to-know basis
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.
9. International transfers
We may use trusted service providers located outside South Africa where necessary and will take reasonable steps to ensure appropriate safeguards are in place.
10. Your rights
Subject to POPIA and any applicable law, you may have the right to:
- Request access to your personal information
- Request correction or deletion of inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained information
- Object to processing in certain circumstances
- Withdraw consent where processing is based on consent
- Object to direct marketing
- Lodge a complaint with the Information Regulator
You may opt out of direct marketing at any time by using the unsubscribe link or by contacting us directly.
11. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Electronic communications
Electronic messages sent to us may be stored and processed as part of our normal business operations.
13. Contact details
Website / business: John Moffat Prolock
Website: https://jmp.co.za/
Email: liz@engineeredmedia.co.za
Phone: +27 (0) 11 433 1870
Physical address:
16 Kindon Road, Robertsham, Johannesburg, 2091
Postal address:
Information Officer:
Information Officer Email: websales@jmp.co.za
14. Complaints to the Information Regulator
If you believe your personal information has been processed in a manner that is not compliant with POPIA,
you may lodge a complaint with the Information Regulator.
Address:
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Postal:
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Toll free: 0800 017 160
Phone: 010 023 5200
Email: enquiries@inforegulator.org.za
15. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.